Shipping Policy

You are responsible for ensuring that the delivery address provided for your product order is accurate and correct. If a non-delivery occurs due to your error, such as an incorrect name or address, or the recipient is unavailable, the Company may charge you for any additional expenses incurred for re-delivery. Moreover, the Company is not liable for any damages or losses that may occur during transit due to the mishandling of a third-party delivery service.

If the Company is unable to deliver the ordered products for any reason, it will refund the amount paid by You using the same online payment mode or provide credit in Your account within 90 (ninety) business days.

When placing an order on the Website, You must provide a valid phone number and email address. By registering Your phone number, You agree to receive phone calls and SMS notifications from the Company for order, shipment, or delivery-related updates. The Company may also use Your personal information to initiate promotional phone calls or SMS unless You opt-out of such communications.

PRODUCT DESCRIPTION

Although we have taken great care to display the products on our website in a manner that is accurate and in compliance with applicable laws, we cannot provide a guarantee that the product description will precisely reflect the product you receive upon delivery. Additionally, the packaging of the product may differ slightly from the one displayed on the website.

Delivery Time Variations:

Please note that delivery times may vary depending on several factors, including the shipping destination, availability of the product, and any unforeseen circumstances beyond our control. While we make every effort to ensure prompt delivery, we cannot guarantee specific delivery dates or times.

Average Delivery Time:

On average, you can expect your order to be delivered within 6-7 business days from the date of purchase. This timeframe includes order processing, packaging, and transit time. However, it’s important to remember that this is an estimate and not a guaranteed delivery window.

Order Processing:

Once your order is successfully placed, our team will begin processing it as soon as possible. This includes verifying the product availability, conducting quality checks, and preparing the shipment for dispatch. Please allow 1-2 business days for order processing before it is shipped.

Late Delivery and Refund Policy:

If, for any reason, we fail to deliver your product within the maximum delivery time of 15 days, we are committed to resolving the issue promptly. However, it is essential to determine the cause of the delay.

  1. If the late delivery is due to any fault on our side, we will take full responsibility. In such cases, we will gladly issue a full refund for your purchase amount.
  2. If the delay is caused by factors beyond our control or due to the customer’s fault, such as the customer not being available to receive the package, refusing to accept the package for several days, or rescheduling the delivery, we will not be held responsible for the delay, and a refund will not be issued.

Shipping Restrictions:

Please note that certain products may be subject to shipping restrictions or prohibitions based on local regulations or international laws. It is your responsibility to review and comply with any applicable shipping restrictions before placing an order. If an order violates any shipping restrictions or is prohibited from delivery, we reserve the right to cancel the order and issue a refund.

Order Cancellation:

If you wish to cancel your order, please contact our customer support team as soon as possible. Depending on the status of your order and whether it has been shipped, we will determine if a cancellation is possible and guide you through the process.